We rarely take the chance to tell other people what we think of them. Doing that is usually scary, as everyone who’s had to give feedback (for instance as a boss, in a regular way) can attest… We’re afraid to hurt the other person, and avoiding that we have a hard time getting our improvement suggestions across. We then retreat to being blunt, using the occasion as an excuse to be impolite—and feel bad about it during and after the fact.
This practice includes ways to open an honest conversation about somebody’s performance, and to create a loving frame for the topics you want to talk about. We prefer very appreciative ways to offer another human being options for improvement.
Hero Feedback is very simple, easy and effective – and it’s fun. Use it whenever you want somebody to feel really seen.
By identifying the person receiving feedback with a hero, you can share your whole view of the other person without sounding judgemental. Hero feedback can be used to support open conversation about how somebody shows up, and options for improvement. It creates a safe space for crucial conversations, for team-building, appreciation and deepening existing relationships.